Terms & Conditions - Mez Tech Solution

Effective Date: March 17, 2026

These Terms & Conditions ("Agreement") govern your access to and use of services provided by Mez Tech Solution ("Company", "we", "our", or "us").

By accessing, using, or purchasing our services, you ("Client", "User", or "Customer") agree to be bound by these Terms. If you do not agree, you must not use our services.

1. Services

Mez Tech Solution provides software development, SaaS solutions, integrations, and related IT services ("Services").

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.

2. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Use the Services only for lawful purposes
  • Not misuse, copy, or resell our Services
  • Not attempt unauthorized access to our systems

You are solely responsible for your account activity and data.

3. Account & Security

If you create an account:

  • You are responsible for maintaining confidentiality of login credentials
  • You must notify us immediately of unauthorized use
  • We may suspend or terminate accounts for security concerns or violations

4. Payments & Billing

4.1 Payment Terms

  • All payments must be made in advance unless otherwise agreed
  • Payments are processed via secure third-party providers (e.g., 2Checkout / Verifone)
  • Prices may be listed in USD or other applicable currencies

4.2 Subscription Services

  • Subscription services may renew automatically unless canceled before the billing cycle
  • You authorize us to charge your payment method for recurring fees

4.3 Payment Accuracy

You must ensure that your billing information is accurate and up to date.

Failure to process payment may result in service suspension or termination.

5. Refund & Cancellation Policy

  • Services may be canceled at any time by the customer
  • No refunds will be issued for completed work or active subscription periods unless otherwise stated
  • Any approved refunds will be processed through the original payment method

6. Intellectual Property

All content, software, designs, and materials provided by Mez Tech Solution are the intellectual property of the Company.

You are granted a limited, non-exclusive, non-transferable license to use the Services.

You may not:

  • Copy, modify, or distribute our software
  • Reverse engineer or attempt to extract source code
  • Resell or sublicense our services without permission

7. User Content

You are responsible for any data or content you upload or submit.

You agree not to upload content that is:

  • Illegal, harmful, or abusive
  • Infringing on intellectual property rights
  • Containing malware or harmful code

We reserve the right to remove content that violates these terms.

8. Third-Party Services

Our Services may integrate with or rely on third-party platforms (e.g., hosting providers, payment gateways).

We are not responsible for the performance, policies, or practices of third-party services.

9. Service Availability

We aim to provide reliable services, but we do not guarantee:

  • Uninterrupted or error-free operation
  • Continuous availability at all times

We are not liable for downtime caused by:

  • Technical issues
  • Internet disruptions
  • Third-party failures

10. Disclaimer of Warranties

All services are provided "as is" and "as available" without warranties of any kind.

We do not guarantee:

  • Accuracy or completeness of services
  • That services will meet your specific requirements
  • That services will be secure or error-free

11. Limitation of Liability

To the maximum extent permitted by law:

  • Mez Tech Solution shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid by you for the service

This includes loss of:

  • Data
  • Revenue
  • Business opportunities

12. Indemnification

You agree to indemnify and hold Mez Tech Solution harmless from any claims, damages, or expenses arising from:

  • Your use of the Services
  • Your violation of these Terms

13. Termination

We may suspend or terminate your access to Services:

  • If you violate these Terms
  • If required by law
  • For security or operational reasons

Upon termination:

  • Your access to services will end
  • Any outstanding payments remain due

14. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on our website.

Your continued use of our Services means you accept the updated Terms.

15. Contact Information

For any questions regarding these Terms, please contact:

Mez Tech Solution
43-B, Johar Town
Lahore, Punjab 54782
Pakistan

Email: info@meztechsolution.com