Privacy Policy - Mez Tech Solution

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name (if applicable)
• Billing Address

b. Technical and Usage Data

• IP Address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring URLs

c. Cookies and Tracking Data

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• To provide, operate, and maintain our services
• To process payments and transactions
• To communicate with you regarding updates, support, and service notifications
• To improve website performance and user experience
• To detect, prevent, and address technical or security issues
• To comply with legal obligations
• To send promotional or marketing communications (you may opt out at any time)

3. Legal Basis for Processing (if applicable)

We process your personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share your data with:

• Payment processors (e.g., 2Checkout/Verifone) to securely process transactions
• Service providers (hosting, analytics, communication tools)
• Legal authorities when required by law or to protect our rights

All third parties are obligated to protect your data and use it only for specified purposes.

5. International Data Transfers

Your information may be transferred to and maintained on servers located outside Pakistan, including but not limited to the United States or other jurisdictions where our service providers operate.

We ensure that such transfers comply with applicable data protection laws.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, tax, or regulatory requirements
• Resolve disputes and enforce agreements

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure servers and encryption where applicable
• Access controls and authentication mechanisms
• Regular monitoring for vulnerabilities

However, no method of transmission over the Internet is completely secure.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Opt out of marketing communications

To exercise your rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies separately.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Effective Date."

Your continued use of our services constitutes acceptance of those changes.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Mez Tech Solution
43-B, Johar Town
Lahore, Punjab 54782
Pakistan

Email: info@meztechsolution.com