1. Cancellation of Services
You may cancel your subscription or service at any time by contacting us at info@meztechsolution.com.
Cancellations will take effect at the end of the current billing cycle. You will continue to have access to the service until the end of your paid subscription period.
Upon cancellation, no additional charges will be applied beyond the current billing cycle.
2. Refund Policy
2.1 Subscription Services
All subscription-based services are billed in advance according to the chosen plan (monthly, quarterly, or annual).
Refunds are not provided for the unused portion of an active subscription, unless explicitly stated otherwise in promotional offers or agreements.
2.2 Service Interruptions or Failures
In the unlikely event of a service outage or technical failure caused by Mez Tech Solution, partial or full refunds may be considered on a case-by-case basis at our discretion.
Refund requests must be submitted within 7 days of the incident or service interruption.
2.3 Custom Development or One-Time Projects
For bespoke software development, integrations, or custom IT projects, payments are non-refundable once work has commenced.
Any agreed milestones or deliverables completed before cancellation will remain chargeable.
3. Method of Refund
Approved refunds will be issued using the original payment method.
Refund processing may take up to 7-10 business days, depending on the payment provider.
We are not responsible for delays caused by banks or third-party payment processors.
4. No Refunds for Misuse
No refunds will be issued if services are terminated due to violation of Terms & Conditions, misuse, or breach of contractual obligations.
5. Contact for Refund or Cancellation
To request a refund or cancel your subscription, please contact us:
Mez Tech Solution
43-B, Johar Town
Lahore, Punjab 54782
Pakistan
Email: info@meztechsolution.com
Please include:
6. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time. Changes will be posted on our website with an updated Effective Date. Continued use of our services after updates constitutes acceptance of the revised policy.